A recovering music journalist & editor, Randy has been working as an interactive producer & product manager across the US & UK for nearly 20 years. (Yikes!) After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy currently works with Motivate Design to bring their Discovery process to Europe, and as a Product Management consultant. He’s also the co-host of Mind the Product’s podcast, The Product Experience.