Facilitation Masterclass

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26 Nov

Facilitation Masterclass

26. November 2019 @ 9:30 - 12:30

Learn how to design and facilitate engaging workshops which deliver results. This masterclass is about building consensus in a room full of people with conflicting ideas and agendas. The facilitator plays an important role when conducting any form of workshop: they help pave the way for discussion, they provide guidance and context and they provide direction. A great facilitator makes it easy for groups of people to collaborate, make decisions and move projects forward.

In this masterclass, Alexandra Lung discusses the role of the facilitator, and walks you through how to effectively design, prepare for, and facilitate a workshop. Alexandra will present multiple facilitation techniques and share tips on how to keep things on track and deal with challenging dynamics.




Who is it for?

  • Product Managers at all levels of the management hierarchy
  • Anybody interested in improving their facilitation skills for the next workshop they run.

Key Take-aways

  • Upon completion you will be able to effectively guide groups to the best outcomes.  


What We Will Be Learning

  • The roles and responsibilities of a facilitator and of a co-facilitator
  • How to deal with difficult participants
  • Techniques to effectively lead facilitation sessions
  • How to apply facilitation tools to your own content and situations




All participants will receive a Product Academy Certificate for this course.  



The workshop includes a coffee break with snacks.


Course Language

This workshop will be held in English.



CHF 450


Class Trainer

Alexandra Lung

Consultant Senior Product Manager at Pivotal Labs, Paris. 


Alexandra is a product leader and a digital transformation expert who’s been in the game for more than 10 years.

Originally from Romania where she worked as a consultant in new business launch. Previously held positions in marketing, communication, product strategy and development and consulting in digital transformation. She’s been building products for years touching various phases of the product lifecycle: user research, business insights, market analysis, financing, product vision, strategy and roadmapping. Alexandra was listed in the top women in Product in Europe 2018 and the elite business women to follow in 2019.

She is focused on helping companies transform the way they build software. She’s a result-driven expert who has extensive knowledge in finding product market fit and gathering deep understanding of the user in order to build a product people will love. She also shares her know-how and stories through talks and workshop all over the world and she mentors and coaches product professionals.



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Event Details

Date: 26. November 2019 @ 9:30 - 12:30
Time: 9:30 - 12:30
Venue Zurich
Address: Grütlistrasse 18, Zurich-Enge
Organizer Name: Product Academy